TERMS & CONDITIONS
Terms & Conditions General Catalogue
The tour operator is Riders in Spain Tours S.L. , C/ Piamonte Nº15 in Madrid 28004 (known as RIS Tours or for purposes of these Terms and Conditions). By signing the booking form, you agree to the following terms and conditions between RIS Tours and yourself (participant). RIS Tours cannot accept a participant without a signed booking form. A reservation is complete for a participant when the participant submits a signed booking form and deposit. Please read the terms and conditions carefully. RIS Tours agents, representatives and guides are representing us, but are not a party to this contract, and are not responsible or liable for any failure to provide any service as may be described in our literature or pertaining to the contract.
Payment in full is required 60 days before the start of the tour. Each participant is required to sign a release and waiver form of rights before the tour start. RIS Tours cannot accept a participant without a signed release and waiver form.
A deposit of 300 Euro per person is required at the time of booking. This deposit secures a place on the tour. The balance is due 60 days before the tour starts. If the total balance is not received 60 days before the tour start, RIS Tours reserves the right to cancel the reservation.
RIS Tours provides motorcycles as part of the tour package. The pictures of the motorcycles in literature or on this website do not always represent the exact version of the motorcycles provided. Please email or call if you need specific or customization information on exact motorcycle versions. RIS Tours reserves the right to substitute a motorcycle confirmed to a participant, but will make every effort to contact the participant prior to any substitution. Most participants ride the motorcycle that is confirmed for them. However, certain uncontrollable situations (such as mechanical problems, damage or theft) may require a substitution.
RIS Tours is responsible for providing the services listed in the tour descriptions according to the local standards, however due to situations beyond its control (such as road work, hotel closures, or weather), RIS Tours reserves the right without prior notice to withdraw any part or all of a tour or to make such changes as may be necessary, and the extra cost, if applicable, shall be paid by the customer. It is agreed and understood that the Owners, Operators and Agents of this tour including RIS Tours are not the guardians of the participant’s safety and they cannot be held liable in any way for any occurrence in connection with any activity in connection with the tour which might result in injury, death or other damage to the participant, his property, his family, or heirs. RIS Tours is not responsible for any damage caused to third parties due to the participant’s activities during the tour. The liability of RIS Tours is limited to a total of three times the tour price irrespective of the title/claim.
A security deposit of 500– 2000 Euro, depending on the model of motorcycle, must be paid to RIS Tours at the beginning of the motorcycle rental period. The deposit will be held until the undamaged motorcycle is returned in acceptable condition. The deposit will be refunded at that time. All motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. The rental period is not interrupted due to damage to the motorcycle or the inability of the participant to ride the motorcycle. During the rental period, RIS Tours is not obligated to replace a damaged motorcycle.
If a participant provides his own motorcycle, no tour insurance will be provided by RIS Tours.
In case of a customer canceling his/her booking after confirmation, RIS Tours reserves the right to withhold the deposit/tour charge in part for costs incurred. Cancellation fee is as follows:
|Number of days prior to departure||Cancellation fee per person|
|More than 60 days||150 EUR|
|60 – 30 days||50% of tour price|
|29 – 15 days||75% of tour price|
|Less than 15 days before departure||No refund|
No exception to this policy can be made for any reason. Trip cancellation insurance is strongly recommended. Also consider RIS Tours’s trip cancellation insurance.
In the case where RIS Tours must cancel the tour due to lack of participation (minimum of 10 riders), the participant will be notified as soon as possible. RIS Tours will offer to operate the tour if all participants agree to a supplemental charge due to the low number of tour members. If participants do not accept to pay the supplement, RIS Tours will offer a self-guided tour at current self-guided tour prices to participants. If participants do not agree to pay the supplement or take a self-guided tour, RIS Tours will refund their deposit and payments in full, which will constitute the full settlement. RIS Tours is not liable for any additional costs or losses incurred by the participant due to the cancellation of the tour due to lack of participants. This includes, but is not limited to, the cost of pre-paid airline tickets, hotel reservations and automobile rentals. Situations beyond our control may arise which make it necessary for us to reschedule or cancel a tour, change itineraries or make substitutions regarding hotels, cities, guides and other travel arrangements. We do not assume responsibility or liability for any resulting losses, expenses or inconvenience to the participant. RIS Tours is not required to make refunds once the tour commences, regardless of the reason for the participant’s inability to complete his tour.
If the participant does not comply with traffic laws, RIS Tours reserves the right to revoke this contract and remove the participant’s rental motorcycle. A participant is responsible for all traffic tickets received during the tour. A service charge will apply for all unpaid tickets. Participants agree to not cause any damage to natural surrounding or third parties through their actions while riding their motorcycles. In the event a participant repeatedly ignores rules or causes others to feel threatened by their actions, RIS Tours reserves the right to revoke this contract and remove the participant’s rental motorcycle. Every participant needs a valid motorcycle license to take part in the tour. The participant is responsible for complying with passport and visa regulations and takes responsibility for consequences resulting from non-compliance.
If a participant is travelling solo, we will attempt to find a suitable roommate for the participant if the participant requests it. In the case where this proves impossible, a single occupancy supplement will be charged.
A participant is fully aware of the risks and dangers involved in outdoor activities like swimming, white water rafting, rock climbing or any other activity potentially suggested as a supplemental activity to the tour and accepts full liability.
Fares quoted by RIS Tours, its agents or publications are those in effect at time of printing. On rare occasions, due to situations beyond our control, RIS Tours reserves the right to change tour prices any time prior to 60 days before departure. RIS Tours reserves the right to correct printing errors or calculation mistakes at any time. Discounts offered by RIS Tours cannot be combined with other existing discounts.
RIS Tours recommends that guests take out adequate travel, health and accident insurance as well as trip cancellation insurance.
Photos and videos produced by RIS Tours are the property of RIS Tours. The copyrights rest with RIS Tours. RIS Tours can use all such material for advertising and marketing purposes, including images in which participants can be recognized, without any charge from the participant. Participants who submit photos to RIS Tours agree to allow the use of such photos by RIS Tours for advertising and marketing purposes.
RIS Tours assumes no responsibility for loss, damage or delay in delivering baggage to tour participants. Baggage turned over to RIS Tours for transport each day is done so at the participant’s own risk. Baggage insurance is recommended.
RIS Tours attempts to schedule its tours at a time when the weather is pleasant for motorcycling. Many tours pass through areas where weather conditions can change. RIS Tours is not liable for unpleasant weather conditions and no refunds will be made for such conditions.
Please be sure to let us know about any special dietary requirements.