Cancellation and/or assistance insurance

This document is for your information only and gives you a brief overview. You will find the complete information in your contract documents (insurance policy and insurance conditions). Please read all the documents so that you are fully informed.
Insurance documents, exclusions and declarations: The Policy Wording document is the standard client agreement which will be relied upon by the insurer in the event of a claim, and you should read the terms for your own benefit and protection.
Click here for the Policy Wording – Cancellation and Assistance Travel Insurance
Click here for the Policy Wording – Assistance Travel Insurance (includes Covid 19 disease)
Click here for the Revocation Right
Click here for the Privacy policy

Cancellation and Assistance Insurance 

ASSISTANCE COVERAGE
MEDICAL AND HEALTH CARE ASSISTANCE                           50.000 €
 DENTAL EXPENSES                                 200 €
 REPATRIATION OR TRANSPORTATION OF THE INJURED OR ILL PARTY  100% of the cost
 TRAVEL FOR A RELATIVE IN CASE OF HOSPITALISATION  100% of the cost
 ACCOMMODATION EXPENSES FOR THE FAMILY MEMBER                              1.000 €
 ACCOMMODATION EXPENSES FOR THE FAMILY MEMBER IN SPAIN  100€/day, maximum 10 days
 CONVALESCENCE IN A HOTEL  100€/day, maximum 10 days
 REPATRIATION OR TRANSPORTATION OF A DECEASED INSURED PARTY  100% of the cost
 REPATRIATION OR TRANSPORTATION OF OTHER INSURED PARTIES  100% of the cost
 REPATRIATION OR TRANSPORTATION OF MINORS OR DISABLED PEOPLE  100% of the cost
 EARLY RETURN DUE TO SERIOUS INCIDENT IN THE INSURED PARTY’S HOME OR WORK PREMISES  100% of the cost
 DELIVERY OF MEDICINES ABROAD  100% of the cost
 SENDING URGENT MESSAGES  100% of the cost
 EARLY RETURN DUE TO HOSPITALISATION OF A RELATIVE  100% of the cost
 EARLY RETURN DUE TO THE DEATH OF A RELATIVE  100% of the cost
 ADVANCE OF FUNDS WHEN ABROAD                              1.500 €
 EXPENSES INCURRED DUE TO KIDNAPPING                              2.000 €
 INFORMATION SERVICES  100% of the cost
LUGGAGE COVERAGE
 THEFT AND DAMAGE TO LUGGAGE                                 500 €
 DELAY IN THE DELIVERY OF CHECKED LUGGAGE                                 150 €
 SEARCH, LOCALISATION AND DELIVERY OF LOST LUGGAGE  100% of the cost
 DELIVERY OF ITEMS THAT HAVE BEEN FORGOTTEN OR STOLEN DURING THE TRIP                                 120 €
COVERAGE FOR DELAYS AND LOSS OF SERVICES
 DELAY IN THE TRIP DUE TO DEPARTURE OF THE CHOSEN MEANS OF TRANSPORTATION  60€/6h, maximum 180 €
 MANDORY EXTENSION OF TRAVEL  60€/6h, maximum 180 €
 CHANGES IN SERVICES INITIALLY CONTRACTED                                 180 €
 DELAY IN THE TRIP DUE TO ARRIVAL OF THE CHOSEN MEANS OF TRANSPORTATION                                 180 €
 MISSING CONNECTING FLIGHTS OR TRANSPORTATION                                 250 €
CANCELLATION OF TRAVEL AND REIMBURSEMENT OF HOLIDAYS COVERAGE
 CANCELLATION OF TRAVEL  100% of the cost
 REIMBURSEMENT OF HOLIDAYS NOT SPENT                              3.000 €
SPECIAL COVERAGES
 HELP FOR RELATIVES LIVING IN THE HOSPITALISED INSURED PARTY’S HOME                                 120 €
 LEGAL CONSULTING ABROAD                              3.000 €
 MANAGEMENT EXPENSES FOR LOST OR STOLEN DOCUMENTS                                 180 €
 DEFENSE OF CRIMINAL RESPONSIBILITY ABROAD  Arag Serv
 ALTERNATIVE TRANSPORT DUE TO MISSING CONNECTING FLIGHTS OR TRANSPORTATION                                 400 €
COMPLEMENTARY PERSONAL ACCIDENTS INSURANCE
 DEATH                              6.000 €
 DISABILITIES                              6.000 €
COMPLEMENTARY CIVIL LIABILITY INSURANCE
 PRIVATE CIVIL LIABILITY                           60.000 €

Assistance Insurance (includes Covid 19 disease)

ASSISTANCE COVERAGE
MEDICAL AND HEALTH CARE ASSISTANCE (includes Covid 19 disease)                           100.000 €
 DENTAL EXPENSES                                    100 €
 REPATRIATION OR TRANSPORTATION OF THE INJURED OR ILL PARTY OR AFTER QUARANTINE (includes Covid 19 disease)  100% of the cost
 TRAVEL OF A RELATIVE IN CASE OF HOSPITALISATION OF MORE THAN TWO DAYS OF THE INSURED (includes Covid 19 disease)  100% of the cost
 ACCOMPANYING PERSON EXPENSES FOR HOSPITALIZATION OF THE INSURED FOR MORE THAN TWO DAYS (with a maximum of 20 days) (includes Covid 19 disease)  150€/Day
 REPATRIATION OR TRANSPORTATION OF A DECEASED INSURED PARTY (includes Covid 19 disease)  100% of the cost
 REPATRIATION OR TRANSPORTATION OF OTHER INSURED PARTIES (includes Covid 19 disease)  Included
 CONVALESCENCE IN A HOTEL DUE TO ILLNESS MEDICAL QUARINTINE (with a maximum of 20 days) (includes Covid 19 disease)  150€/Day
 EARLY RETURN DUE TO DECLARATION OF A STATE OF EMERGENCY IN THE COUNTRY OF ORIGIN OR DESTINaTION OR NOTICE OF BORDER CLOSURE AT ORIGIN OR DESTINATION  100% of the cost
 EARLY RETURN DUE TO HOSPITALISATION FOR MORE THAN TWO DAYS OF A RELATIVE UP TO 2ND DEGREE (includes Covid 19 disease)  100% of the cost
 EARLY RETURN DUE TO THE DEATH OF A RELATIVE UP TO 2ND DEGREE (includes Covid 19 disease)  100% of the cost
LUGGAGE COVERAGE
 THEFT AND DAMAGE TO LUGGAGE                                1.000 €
 SEARCH, LOCALISATION AND DELIVERY OF LOST LUGGAGE  100% of the cost
 SENDING MEDICINES ABROAD  Included
COVERAGE FOR DELAYS AND LOSS OF SERVICES
 TRANSMISSION OF URGENT MESSAGES  Included
CANCELLATION OF TRAVEL AND REIMBURSEMENT OF HOLIDAYS COVERAGE
 REIMBURSMENT FOR VACATIONS NOT SPENT * INCLUDES : – Due to COVID illness – Medical quarantine that prevents the enjoyment of contracted services – Declaration of a state of emergency or border closure that requires early return  Máx 5.500€
COMPLEMENTARY CIVIL LIABILITY INSURANCE
 PRIVATE CIVIL LIABILITY                              60.000 €